Frequently Asked Questions
Everything you need to know about bringing luxury home.
What is the standard delivery timeframe for furniture?
Standard delivery typically takes 5-10 business days. For larger furniture pieces, our white-glove delivery service will contact you within 48 hours of purchase to schedule a convenient arrival window.
Do you offer international shipping?
Currently, Armstrong Cheshire ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please note that custom-made upholstery and final sale items are non-refundable.
How can I track the status of my order?
Once your order has shipped, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your shipment's progress in real-time.
Are your materials sustainably sourced?
Yes, at Armstrong Cheshire, we prioritize ethical sourcing. Our wood furniture is FSC-certified, and we partner with artisans who utilize sustainable manufacturing processes to minimize environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger home investments.